Projects |
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Tourism Excellence North (TEN) Training Program
Clients: Tourism Northern Ontario (TNO – RTO 13), Explorer’s Edge (RTO 12), FedNor, with the Tourism Company and Tourism Café. Northern Ontario Experiential Tourism Development Training Program targeted at destinations and operators. Involved development of plan plus 10 programs and tools targeted at both destinations and individual operators (2014-15). Ongoing advising and curriculum development input (2016-Present).
Strategic Tourism for Areas and Regions (STAR) Program
Client: Atlantic Canada Opportunities Agency (ACOA)-Tourism Atlantic, with Broad Reach Strategies. Included developing, designing, delivering the planning process, stages, activities and tools required to offer the STAR program. STAR aims to increase cohesive tourism development, regional tourism capacity and experiential activities in small cities and regions in Atlantic Canada. Piloted in Gros Morne (2015-2016).
Bonavista Institute of Cultural Tourism (BICT), Program and Curriculum Development and Delivery
Client: Bonavista Institute of Cultural Tourism, Bonavista, Newfoundland and Labrador. Roles: Lead curriculum developer, advisor and partner in delivery (Ongoing; 2008-2015).
The Role of Municipalities, Communities and Regions in Tourism Planning and Development (on-line Distance Learning)
Client: BICT/College of the North Atlantic. Curriculum development, content specialist (2015).
Sustainable Community Tourism Screening Tool Development Pilot – Georgetown PEI
Client: ACOA Tourism Atlantic. Revised, tested and validated of this modified Screening Tool (2013).
Strategic Tourism Expansion Program (STEP) Refinements
Client: ACOA-Tourism Atlantic. Worked with Tourism Atlantic to refine the Program and Certify consultants for the delivery of STEP, a program aimed at increasing the tourism capacity and leadership of Atlantic Canada communities (2011).
UNB Residence and Conference Services – External Review
Client: University of New Brunswick (Saint John, NB), with Suzanne Nazarene, UBC. Complete review of offerings to ensure consistency with mandate and client base (2011).
Tourism Best Practice Missions Evaluation
Clients: Tourism Industry Association of New Brunswick and Tourism Atlantic. Evaluation of the past four years of Atlantic Canada Tourism Best Practices project, with recommendations for future missions (2010).
Accelerated Market Readiness (AMR) Program Pilot
Client: ACOA -Tourism Atlantic. Review and implementation of pilot project aimed at assessing and upgrading individual tourism operations in Atlantic Canada. Role: Evaluation of tools through on-site application at tourism attractions and accommodations (2010).
Atlantic Canada V.I.S.I.T. (Vision in Steering Intelligent Tourism) Professional Development Program
Design, Development and Delivery. Client: (ACOA)-Tourism Atlantic. Aimed at all Atlantic Canada ACOA senior and account managers to train them in the 2009 ACOA Tourism Growth Strategy, importance of experiential tourism and tourism and tools and solutions for moving tourism forward as a major economic development sector (2009-2011).
Clients: Tourism Northern Ontario (TNO – RTO 13), Explorer’s Edge (RTO 12), FedNor, with the Tourism Company and Tourism Café. Northern Ontario Experiential Tourism Development Training Program targeted at destinations and operators. Involved development of plan plus 10 programs and tools targeted at both destinations and individual operators (2014-15). Ongoing advising and curriculum development input (2016-Present).
Strategic Tourism for Areas and Regions (STAR) Program
Client: Atlantic Canada Opportunities Agency (ACOA)-Tourism Atlantic, with Broad Reach Strategies. Included developing, designing, delivering the planning process, stages, activities and tools required to offer the STAR program. STAR aims to increase cohesive tourism development, regional tourism capacity and experiential activities in small cities and regions in Atlantic Canada. Piloted in Gros Morne (2015-2016).
Bonavista Institute of Cultural Tourism (BICT), Program and Curriculum Development and Delivery
Client: Bonavista Institute of Cultural Tourism, Bonavista, Newfoundland and Labrador. Roles: Lead curriculum developer, advisor and partner in delivery (Ongoing; 2008-2015).
The Role of Municipalities, Communities and Regions in Tourism Planning and Development (on-line Distance Learning)
Client: BICT/College of the North Atlantic. Curriculum development, content specialist (2015).
Sustainable Community Tourism Screening Tool Development Pilot – Georgetown PEI
Client: ACOA Tourism Atlantic. Revised, tested and validated of this modified Screening Tool (2013).
Strategic Tourism Expansion Program (STEP) Refinements
Client: ACOA-Tourism Atlantic. Worked with Tourism Atlantic to refine the Program and Certify consultants for the delivery of STEP, a program aimed at increasing the tourism capacity and leadership of Atlantic Canada communities (2011).
UNB Residence and Conference Services – External Review
Client: University of New Brunswick (Saint John, NB), with Suzanne Nazarene, UBC. Complete review of offerings to ensure consistency with mandate and client base (2011).
Tourism Best Practice Missions Evaluation
Clients: Tourism Industry Association of New Brunswick and Tourism Atlantic. Evaluation of the past four years of Atlantic Canada Tourism Best Practices project, with recommendations for future missions (2010).
Accelerated Market Readiness (AMR) Program Pilot
Client: ACOA -Tourism Atlantic. Review and implementation of pilot project aimed at assessing and upgrading individual tourism operations in Atlantic Canada. Role: Evaluation of tools through on-site application at tourism attractions and accommodations (2010).
Atlantic Canada V.I.S.I.T. (Vision in Steering Intelligent Tourism) Professional Development Program
Design, Development and Delivery. Client: (ACOA)-Tourism Atlantic. Aimed at all Atlantic Canada ACOA senior and account managers to train them in the 2009 ACOA Tourism Growth Strategy, importance of experiential tourism and tourism and tools and solutions for moving tourism forward as a major economic development sector (2009-2011).
Professional Development Programs Pre-2010
- On-Line Events Planning Program Consultant, New Brunswick Community College, St. Andrews (2008)
- Program Evaluation, Atlantic Canada Tourism Partnership (ACTP) (2003-2006; 2000-2003)
- New Brunswick Tourism & Hospitality Training Needs: Gap Analysis (2005)
- Humber College Bachelor of Tourism Management Degree Program Development Advisor (2004)
- New Brunswick Tourism Professional Program Program Development Advisor (2004)
- Bachelor of Tourism and Hospitality Management – Niagara and George Brown Colleges, Joint Degree Advisory Committee (2004-2006); Program Development Advisor (2002)
